If same-day attendance isn’t possible, we will always aim to be on-site the following day at the latest.
CK International also provides office-based technical support to help customers diagnose and resolve basic equipment faults. In many cases, this remote assistance can remove the need for an engineer call-out altogether.
If the issue cannot be resolved over the phone, our aftersales team can quickly arrange a breakdown call-out.
At CK International, we understand the financial impact of unplanned downtime, which is why we keep our breakdown service simple and transparent:
- Fixed call-out fee
- Fixed hourly rate
- No mileage charges
- Ten engineers located across the UK
After every breakdown visit, we supply a full engineer’s report outlining the work completed and any parts used during the repair.